About Us

Privacy Policy

Minta Club Private Limited ("Company", "we", "our", "us") is a company incorporated under the Companies Act, 2013, India. Minta Restro is a brand owned and operated by Minta Club Private Limited.

Minta Restro operates an online platform for the sale and delivery of Online food ordering services, Restaurant listings and reviews, Payment facilitation services, and Delivery tracking services sourced from authorized vendors and delivered to customers.

1. INTRODUCTION

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile application, website, and services ("Platform"). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

  • Full name
  • Mobile number
  • Email address
  • Delivery address
  • Profile photo (optional)
  • Customer support communications
  • Feedback and reviews

2.2 Payment Information

Payment method details (processed via third-party payment gateways) and transaction history.

▲ We do not store full credit/debit card numbers on our servers.

2.3 Automatically Collected Information

  • Device type & model
  • Operating system version
  • IP address
  • App usage data
  • Crash logs
  • Cookies & tracking technologies

2.4 Location Information

Precise or approximate location (with user permission) for showing nearby restaurants, enabling delivery tracking, and fraud prevention.

Location access is optional and can be disabled from device settings.

3. HOW WE USE YOUR INFORMATION

  • Process and deliver orders
  • Facilitate payments
  • Provide customer support
  • Improve app functionality
  • Personalize restaurant recommendations
  • Send order updates and transactional notifications
  • Prevent fraud and misuse
  • Comply with legal obligations

We do not sell your personal data.

4. DATA SHARING & DISCLOSURE

We may share information with:

  • Restaurants/Vendors: To fulfill your order (name, contact number, address).
  • Delivery Partners: For order delivery and coordination.
  • Payment Gateways: For secure transaction processing.
  • Service Providers: Cloud hosting, analytics, SMS/email service providers.
  • Legal Authorities: If required by law or court order.

All third parties are contractually obligated to protect your data.

5. DATA RETENTION

  • As long as your account is active
  • Legal, tax, and regulatory compliance
  • Fraud prevention and dispute resolution

You may request deletion of your account and data (subject to legal retention).

6. DATA SECURITY

  • SSL encryption
  • Secure cloud storage
  • Role-based access controls
  • Regular security audits

7. YOUR RIGHTS

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Opt-out of marketing

Requests can be made via support@mintarestro.com.

8. CHILDREN’S PRIVACY

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

9. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tools to:

  • Improve app performance
  • Analyse usage patterns
  • Personalize content

Users may disable cookies through device settings.

10. THIRD-PARTY LINKS

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

11. INTERNATIONAL DATA TRANSFERS

If applicable, your data may be stored or processed outside your state/country, subject to adequate safeguards.

12. GOOGLE PLAY DATA SAFETY DISCLOSURE

  • We collect personal information for order fulfilment and service improvement.
  • We do not sell personal data.
  • Data is encrypted in transit.
  • Users can request deletion of their data.
  • Sensitive data like payment details are processed via secure third-party gateways.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.

14. CONTACT US

Minta Restro

Email: support@mintarestro.com

Ranchi, Jharkhand

The Platform is not intended for users under 18. We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.